These are blog posts that feature the insights and vision of Mountain Valley leaders.
By Tracey Dobson, President & CEO, Mountain Valley One of the things I appreciate most about the people who work at Mountain Valley is that they are never satisfied simply because something is working well today. There is always a willingness to ask: Could we do this better? In healthcare, I think that is an important question to keep asking. […]
Tracey Dobson, President & CEO, Mountain Valley We recently learned that Mountain Valley has been named a 2026 Hospice CAHPS Honors Elite recipient for our North Carolina service area. It is the highest level of recognition in the Hospice CAHPS Honors program, and I am incredibly proud of our team. But I also know something about awards in healthcare. We […]
Tracey Dobson, President & CEO, Mountain Valley Healthcare is changing rapidly. New technologies are emerging, care delivery models continue to evolve, and healthcare organizations are constantly looking for ways to improve quality, increase efficiency, and expand access to care. Those are all good things. But innovation should never become the goal. People should. At Mountain Valley, we believe the best […]
Tracey Dobson, President & CEO, Mountain Valley One of the most common misconceptions about hospice is that our care is focused on one person: the patient. The truth is, hospice has always been about something much bigger. When someone is facing a serious illness, the entire family is affected. A spouse may suddenly become a full-time caregiver. Adult children may […]
Tracey Dobson, President & CEO, Mountain Valley One of the greatest privileges of working in healthcare is being invited into people’s lives during moments that matter most. It is also one of the greatest responsibilities. No two people experience serious illness the same way. Every patient brings a lifetime of experiences, relationships, beliefs, traditions, and values that shape how they […]
Kristie Byrd, Director of Patient Advocacy, Mountain Valley One of the things I have come to believe after more than twenty years in healthcare is that listening may be one of the most important things we do for patients and families — and yet it is something healthcare often does not make enough time for. Healthcare today moves fast. There […]
Tracey Dobson, President & CEO, Mountain Valley At Mountain Valley, we believe every person deserves to be treated with dignity, compassion, and respect during serious illness and at the end of life. That belief isn’t dependent on where someone lives, what insurance they have, or whether they can afford care. It’s simply who we are. From the moment we meet […]
Tracey Dobson, President & CEO, Mountain Valley When people hear the words pediatric hospice or palliative care, they often think only about illness. As compassionate human beings, it’s difficult to imagine a child facing a serious medical condition, and many families don’t realize that specialized support is available to help them through that journey. But that’s exactly why programs like […]
Tracey Dobson, President & CEO, Mountain Valley People often ask me what makes Mountain Valley special. During a recent video shoot, Dr. Alyssa Buckenheimer shared her thoughts on what makes our organization unique. While she spoke about many things, one theme stood out: the people who make up our team. Of course, we have talented clinicians. We embrace innovation. We […]
Tracey Dobson, President & CEO, Mountain Valley Love is not a word that healthcare professionals talk about very often. In fact, in many organizations, it is probably seen as too personal, too emotional, or even unprofessional. But in hospice care, I believe love matters deeply. I see it every day in the way our team cares for patients and families […]
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